I have received a damaged item

Unfortunately some parcels do receive rough treatment in transit. Please contact us at customerservice@haarshop.nl and we will arrange for a replacement to be dispatched to you as long as you contact us within 8 days of placing your order.
 
I want to return an item(s)

We do accept goods back at Haarshop.nl on the basis that the goods have been un-opened and unused and are in a re-saleable condition within 8 days of your order being placed. By this we mean that all packaging and tamper resistant seals must be intact., if this seal is broken the item cannot be re-sold and we will not be accepted by our Returns Department. Please put the return form at your returning.

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