Complaints
In case you are not satisfied with our service or delivered products,
we will try to solve this in an orderly manner.
If you have any complaints please send an email to the following address:
customerservice@haarshop.nl or phone +31 (0) 26 321 09 66
General guaranteeIn case you receive a damaged product, you can apply to our guarantee arrangement.
Send an email to the following address:
customerservice@haarshop.nl or phone +31 (0) 26 321 09 66
Returning CHI ToolsIn case you return a CHI Tool, make sure you include a return form
and a copy of your receipt. Make sure you put enough postage on the package!
Unstamped or under stamped packages will be refused.
We also recommend you to ensure your package when send return.
You are held responsible for the return shipment.
Returning Products
In case you return a product, make sure you include a return form
and a copy of your receipt. Make sure you put enough postage on the package!
Unstamped or under stamped packages will be refused.
We also recommend you to ensure your package when send return.
You are held responsible for the return shipment.
Please click here for return form
Order by fax
You can also order your products by fax. Please use the file above to do so.