I’ve forgotten my password. What should I do?

No problem at all! Request a new password here.

Where can I find my order history?

Log into your account and navigate to “My Account”. Then click on “My Orders” in the menu on the left.

How do I change my personal information?

Use your credentials to login here. Then click on Account Details or My Addresses, depending on what you’d like to change. Change your details and remember to click on Save once you’ve finished.

Can I order at Haarshop.nl without an account?

Yes. Before you finalize your order you can state if you wish to create an account or not.

The notification ‘There is already an account with this email address.’ comes up. What should I do?

This notification means that we already have an account associated with the email address that you’ve entered. Request your login credentials here.

How do I create an account?

Go to this page to register.

The notification ‘Invalid Login or Password’ comes up when I try to log in. What should I do?

This notification means that you’ve entered your email address and password combination incorrectly. For reasons of privacy, we cannot tell you which of the two is correct. If you can’t remember your login credentials, request your password here.