Contact us

Contact information:

If you have any questions, suggestions or complaints about Haarshop.nl products or services, please contact us:

  • Email: info@haarshop.nl
  • Telephone +31 (0) 26 321 09 66
  • Fax: +31 (0) 26 321 05 91

Our customer service department can be reached from Monday to Friday between 09:30 and 17:30.

If you’d prefer not to use the online shop, you can place your order by telephone or email or complete our order form and fax it to us. However, these additional options can only be used if you make an advance payment into the Haarshop.nl bank account. This could also delay delivery by 2 working days.

Address:

Haarshop Professional
Ratio 16-B
6921 RW   Duiven
The Netherlands

Banking details:

IBAN: NL59RABO0303474939
BIC nummer: RABONL2U

Other details:

Registered with the Centraal Gelderland Chamber of Commerce, registration number 09155717

VAT registration number: NL815256206B01

Haarshop.nl is a proud member of the Nederlandse Thuiswinkel Waarborg Organisatie. This membership means that our online shopping environment is safe and secure.

Do you have a complaint?

We would like to find a solution for you! For complaints about our products or services, please contact our customer service by phone (026-3210966) or by e-mail (info@haarshop.nl). They're available on working days between 09:30 and 17:30. They will contact you within 2 or 3 working days.

Are you not satisfied with the settlement of your complaint?

Feel free to submit your complaint to the Geschillencommissie Thuiswinkel, Postbus 90600, 2509 LP te Den Haag (www.sgc.nl)

You can also submit your complaint at the Geschillencommissie via the Europees ODR Platform (http://ec.europa.eu/consumers/odr/)